You may return new, in perfect condition items sold on this website within 60 days of purchase for a full refund. Items should be returned in their original product packaging. The return postage is to be paid by the buyer. We'll pay the return shipping costs if the return is a result of our error. Just write to support@tendlite.com, and we will guide you through the process.
You should expect to receive your refund within four weeks of giving your package to the return shipper; however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We'll notify you via e-mail of your refund once we've received and processed the returned item.
